Support
How can we help?
Email us at support@gpsourcing.com and we'll get back to you within one business day.
π¬
General questions
Questions about how GP Sourcing works, feature availability, or Chrome Web Store listing.
Email supportπ
Report a bug
Something not working right? Let us know the steps to reproduce and what browser version you're on.
Report a bugβοΈ
Extension setup
Need help installing, pinning, or configuring GP Sourcing for the first time?
Get setup helpπ
Privacy questions
Questions about what data GP Sourcing processes, permissions required, or data deletion.
Read Privacy PolicyCommon questions
Yes. GP Sourcing runs entirely in Google Chrome as a browser extension. You install it once from the Chrome Web Store and it's available every time you browse product pages. There's no separate app or account required to use the core sourcing tools.
If the Main Image mode doesn't detect a product image, try switching to Screenshot mode and crop the visible product area. You can also upload an image directly. Some product pages use image formats that block automatic detection.
Make sure you've filled in all required fields: destination country, weight, and dimensions. Also check the goods type β selecting "Battery" or "Special" will filter available options. Click "Get Shipping Options" again after adjusting the values.
Save at least one product to your Sourcing List, then switch to the Sourcing List tab and click "WhatsApp Inquiry". A confirmation screen shows a pre-filled message with your selected products and shipping details. You can edit the message before clicking "Open WhatsApp".
π¬
Still need help?
We read every email and respond within one business day.
support@gpsourcing.com